E3 - Equipment Energy Efficiency

Video Transcript - Applicant and Contacts

Screen 1: Title screen
Welcome to the video help series for the Energy Rating Product Registration System.

In this video, we are going to show you how to complete the Applicant and Contacts page of your product’s application form.

Screen 2: Applicant and Contacts
The Applicant and Contacts page asks for information on the Applicant submitting the application, and contact information for people who can respond to any questions about the application.

The first question asks for the name of the Nominated Applicant.

This is automatically filled in for us, so we don’t need to do anything here.

For the next question, “Person submitting the application”, we select an option to indicate if we are the Applicant submitting the application or an agent submitting it on behalf of the Applicant.

If we are an agent submitting on the Applicant’s behalf, we need to upload a letter of authority from the manufacturer or importer to verify that we have the authorisation to represent the Applicant.

To upload the letter, we select the “Choose File” button, locate the letter on our computer and select “Open” to attach it to the application.

For the next question, we select an option to indicate what the Applicant’s relationship to the product is.

If we select “Other”, we need to specify what the Applicant’s relationship is in the text box provided.

In the next section, Primary Contacts, we need to nominate people who will act as primary contact points for administrative, technical and accounts-related matters.

A copy of the Department’s Privacy Notice is provided for us to understand how the personal details collected here will be used.

For the first question under Primary Contacts, we select an option from the drop-down menu below to nominate the primary administrative contact for this application.

This person will take responsibility for the application and its registration and will receive notifications of any changes to the registration.

If there is only one option available in the drop-down menu, the menu will automatically default to that option.

For the second question, we select an option from the drop-down menu to nominate the primary technical contact.

This person will prepare the applications and answer technical questions regarding the registration.

If there is only one option available in the drop-down menu, the menu will automatically default to that option.

For the third question, we select an option from the drop-down menu to nominate the primary accounts payable contact.

This person will be responsible for the receipt and payment of invoices and will receive notifications regarding payment.

If there is only one option available in the drop-down menu, the menu will automatically default to that option.

The next section, Extra Contacts, allows us to nominate additional contact people, if required.

To nominate an additional contact, we select the name of the contact from the drop-down menu under ‘Contact’.

We then select the type of contact they will be from the ‘Type’ drop-down menu.

To add additional contacts, we select the ‘add another’ link to add additional contact rows.

We then select the “Save” button to save our form and check for any errors.

If there are errors, a red message will appear at the top of the page.

The questions with errors will be highlighted in red and we’ll need to fix these before we can continue.

If no errors are detected, a green message will appear at the top of the screen confirming that the registration has been saved.

We then select “Save and Continue” to move on to the next page of the form.

And that’s how you complete the Applicant and Contacts page of the application form.

Screen 3: Help section
For further assistance with using the registration system, select the “Help” tab at the top of any page to go to our handy Help section, where you can find more videos and step-by-step guides to help you navigate any aspect of the system.

[Our Help section is located at https://sandbox.energyrating.gov.au/application/help/].

Screen 4: Contact Us
If you cannot find an answer to your question, why not send us an email?

Simply select the “Contact Us” tab at the top of any page and fill in the form.

The more details you provide, the more we’ll be able to help you, so please include all relevant details in your email, including any attachments that might be useful.

[The Contact Us form is located at https://sandbox.energyrating.gov.au/application/contact/].