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Help Section - Applicant Management

Video Transcript - Change to another applicant

Screen 1: Title screen
Welcome to the video help series for the Energy Rating Product Registration System.

In this video, we are going to show you how to change from one applicant to another in the registration system, if you are a member of multiple applicants.

Let’s begin!

Screen 2: Dashboard - Current Applicant
We begin on the Dashboard page for our current applicant.

We can see the applicant account we’re operating under by looking in the top right hand corner of the screen.

The applicant name appears in italics.

Next to that is the “Change” link.

If we want to change from one applicant to another, we select the “Change” link.

Screen 3: My Applicants
The My Applicants page appears, showing us all the applicants that we are a member of.

We now select the applicant we wish to change to.

Screen 4: Dashboard – New Applicant
The Dashboard page for our selected applicant now appears.

We can check that the applicant has changed by looking again in the top right hand corner of the screen.

If we want to change our applicant back to the one we had before, or to a new one, we simply repeat this process.

And that’s how you change to a new applicant in the registration system.

Screen 5: Help section
For further assistance with using the registration system, select the “Help” tab at the top of any page to go to our handy Help section, where you can find more videos and step-by-step guides to help you navigate any aspect of the system.

[Our Help section is located at].

Screen 6: Contact Us
If you cannot find an answer to your question, why not send us an email?

Simply select the “Contact Us” tab at the top of any page and fill in the form.

The more details you provide, the more we’ll be able to help you, so please include all relevant details in your email, including any attachments that might be useful.

[The Contact Us form is located at].