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Help Section - Account Management

Video Transcript - Declaration and Notes

Screen 1: Title screen
Welcome to the video help series for the Energy Rating Product Registration System.

In this video, we are going to show you how to complete the Declaration and Notes page of your product’s application form.

Screen 2: Declaration and Notes
On this page, there is a legal declaration on this page we must read and agree to in order for us to submit our application.

After we’ve read the declaration, we tick the box next to “I have read and accept the above legal declaration” to indicate that we have read and accept the declaration.

In the next field under “Registration Notes”, we enter any relevant information that we think the person assessing our application should be aware of.

We then select the “Save” button to save our changes and check for any errors.

If there are errors, a red message will appear at the top of the page. The questions with the errors will be highlighted in red and we’ll need to fix these before we can continue.

If no errors are detected, a green message will appear at the top of the screen confirming that the registration has been saved. We then select “Save and Continue” to move on to the next page of the application form.

And that’s how you complete the Declaration and Notes page of the application form.

Screen 3: Help section
For further assistance with using the registration system, select the “Help” tab at the top of any page to go to our handy Help section, where you can find more videos and step-by-step guides to help you navigate any aspect of the system.

[Our Help section is located at https://sandbox.energyrating.gov.au/application/help/].

Screen 4: Contact Us
If you cannot find an answer to your question, why not send us an email?

Simply select the “Contact Us” tab at the top of any page and fill in the form.

The more details you provide, the more we’ll be able to help you, so please include all relevant details in your email, including any attachments that might be useful.

[The Contact Us form is located at https://sandbox.energyrating.gov.au/application/contact/].