E3 - Equipment Energy Efficiency

Video Transcript - Update product details on the Public Registration Database

Screen 1: Title screen
Welcome to the video help series for the Energy Rating Product Registration System.

In this video, we are going to show you how to update your product details on the Public Registration Database.

You can do this without submitting a change request variation.

Screen 2: Dashboard
We begin on the Overview page of our registration.

We select the “Public Website” tab from the tabs at the top of the Overview page.

Screen 3: Public Website
On the Public Website page, we can update any of the details that appear on the public registration database.

Whenever we make a change on this page, we need to select the “Save Changes” button at the bottom of the page to save and view any changes we have made.

Let’s begin making our changes.

In the Product Availability section, we change the date our product will be available to by selecting a date from the calendar that appears when we click on the text box.

This can either extend or shorten the amount of time the product is listed as available for on the public database, depending on the date you choose.

We can also leave this field blank and the product will be listed as available on the public registration database until the product’s registration expires.

In the Product Images section, we can add images of our product.

To add an image, we select the “Choose File” button, locate the image on our computer and select “Open” to attach our image.

We then select the model it belongs to from the Model Number drop-down menu.

To change the image, we select the “Choose File” button next to “Change”, locate the file from our computer and select “Open” to attach the file.

To remove an image, we select the “Remove” link under the Actions column next to the image we want to remove.

To add more rows for additional images, we select the ‘Add Another’ link below and repeat the process of adding an image.

In the Product Website section, we can add or edit the address of our product’s website in the text box provided. We can also leave it blank.

In the Product User Manual section, we can add or remove our product’s user manual. For some products, a user manual is a mandatory requirement, so you may be required to upload a document here.

To upload a manual, we select the “Choose File” button, locate the file from our computer and select “Open” to attach the manual.

To delete a file, we select the tick box next to the file and select the “Save Changes” button at the bottom of the page to save the change.

To replace the existing manual with a new manual, we select the “Choose File” button next to “Change”, locate the replacement manual from our computer and select “Open” to attach the replacement manual.

We then select the “Save Changes” button at the bottom of the page.

Once we’ve finished making our changes, we select the “Save Changes” button at the bottom of the page to ensure all of our changes are saved.

Screen 4: Public Website details saved successfully
A green message now appears at the top of the page confirming that our new details have been saved successfully.

To close this message, we select the “X” button at the top right hand corner of the message and the message will disappear.

Your product’s details on the public registration database will be updated within 24 hours.

And that’s how you update your product’s details on the public registration database.

Screen 5: Help section
For further assistance with using the registration system, select the “Help” tab at the top of any page to go to our handy Help section, where you can find more videos and step-by-step guides to help you navigate any aspect of the system.

[Our Help section is located at https://sandbox.energyrating.gov.au/application/help/].

Screen 6: Contact Us
If you cannot find an answer to your question, why not send us an email?

Simply select the “Contact Us” tab at the top of any page and fill in the form.

The more details you provide, the more we’ll be able to help you, so please include all relevant details in your email, including any attachments that might be useful.

[The Contact Us form is located at https://sandbox.energyrating.gov.au/application/contact/].