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Help Section - Application/Registration Management

Last updated 15th June 2021

Upgrading A Household Refrigerator Freezer Registration

If you are a registrant with household refrigerator freezers registered under the 2012 Determination, you can choose to upgrade your 2012 registrations to the 2019 Determination.

When you choose to upgrade an existing registration, the new upgrade application will be predominantly pre-filled with information from the existing registration. However, as the 2019 Determination asks for additional information, you will be required to answer additional questions, as well as provide an updated test report.

There is a fee of $210 per upgrade application, as the application will still need to be assessed by the Regulator before it is approved.

The upgraded registration will be valid for the remainder of the registration period for the original registration; it will not receive an additional five years registration.

Please note that this upgrade facility is only available for products registered in Australia.

To upgrade an existing 2012 registration:

  1. Go to the Overview page of the existing registration.
  2. Select ‘Upgrade Test Standard’ from the Actions box on the right hand side of the page, as shown in Figure 1 below.

Figure 1: Existing registration – Upgrade Test Standard button

Screenshot of the "Existing registration" with the "Upgrade Test Standard" button highlighted
  1. A pop-up box appears, asking you to confirm if you’d like to create an upgrade registration, as shown in Figure 2 below. Select the ‘Confirm’ button.

Figure 2: Existing registration – Confirm upgrade

Screenshot of the "Existing registration" with the "Confirm" button highlighted
  1. The pop-up box refreshes, confirming that the upgrade registration has been created, as shown in Figure 3 below. Select ‘Edit new Upgrade’.

Figure 3: Existing registration – Edit new upgrade application

Screenshot of the "Existing registration" with the "Edit new upgrade " button highlighted
  1. A new application appears, as shown in Figure 4 below, with all of the information from the previous application carried across, with the exception of the test report. Review each page of the application and provide the additional information where requested.

    The system will automatically upgrade the application to the appropriate Determination on the Registration Type page, but we recommend that you review that the correct Determination has been selected.

Figure 4: Existing registration – Edit upgrade application

Screenshot of the "Edit upgrade application" page
  1. On the Labs & Test Results page, upload the new test report that supports the new information you are entering.
  2. Continue reviewing the application and providing the additional information where required.
  3. On the Payment page, pay the $210 fee through the online payment portal.
  4. If there are no issues with the application, it should automatically be submitted to the Regulator by the system after you have completed your payment.
    If this does not happen, return to your application and check it for any issues or messages and then manually select ‘Submit’ on the Summary and Submission page.
  5. The upgrade application will then be reviewed by an Assessor and approved if all requirements are met. You will receive an automated email from the system, indicating if your application has been approved or if further information is required.